If the motion detection sensor is constantly detecting movement even though there’s none, please do the following:
- Check if the windows are closed by blinds. Movement outside (tree branches, birds) can be the reason of motion detection.
- If the walls are made of glass, drywall or thin plywood – motion sensor may detect movement though such walls and stop the disinfection process.
- If none of the above factors are present – it could mean a malfunction with the sensor. Please contact our support team for further help.